Navigating ServiceBridge Support Page

ServiceBridge makes it easy to access seamless self-service experiences with our Help Center, knowledge base, online community, and self-service portal–all-in-one.

Once logged in you will be able to access the full suite of ServiceBridge support features. These include Search, Getting Started, Knowledge Base, Video Tutorials, and Community. If from the tools provided you are not able to get the answer you are looking for, feel free to email us by clicking on Email Support.

Universal Support Search

Search our entire library of articles, videos, and community posts. Start by typing in the 'How can we help you?' field.

Getting Started

New to ServiceBridge? Start here to get a feel for our system. Click Browse Guides to learn more.

Knowledge Base

These articles take a deep dive into features for both the web app and mobile app. Click Knowledge Base to learn more.

Video Tutorials

Maybe you are a visual learner? View these video tutorials to get a better understanding of all the features. Click Video Tutorials to watch more.

Community

Ask questions, submit feature requests, and share your solutions with others. Click Browse Community to learn and be involved more.

Accessing previous history of support emails

In the header click on your name to open a navigation panel. Select My activities.

From this view you will be able to track all of your activities which include email request, contributions in community plus other requests, and the articles plus topics you are following.

You will also be able to search requests and filter them by status as needed.

 

Getting Started:

Start by going to our support page by clicking on support.servicebridge.com

Click Sign In in the top right hand side of the header.

 

If you already have an account enter in your username (email) and password and click Sign In.

Please note that if you have sent us an email before you already have an account. If that is your case, click on Get a password.

If this is your first time and you have never contacted us before click on Sign Up to create a new account.

 

 

 

 

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