Push Notifications for Jobs / Tasks on Mobile Devices

In ServiceBridge, you have the ability to send a push notification to a mobile technician for both "Jobs" and "Tasks".  I will go over how to send a push notification and the requirements needed to configure your technicians device to receive job notifications.

 

How to create a push notification for Jobs/Tasks:

 

1) After your customer is created and you are on the work-order, estimate or task creation screen - scroll to the very bottom where it says "Reminder".  Turn the "Reminder" to "ON".  

 

2) You can now configure how much time before the job/task starts that you would like to remind the technician, as well as the message you would like to display on your technicians mobile device.

 

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3) After you save the Job or Task, it will allow now appear on the next screen, reminding you of your reminder!

 

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4) Next, on the mobile app, your technician should receive that reminder  which will display the message that was inputted.

 

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5) To configure your technician's device to receive notifications, follow these simple steps:

- Find the Application Manager of your phone (iOS or Android) and locate the ServiceBridge App.

- Click on "Notifications".

- Allow the device to receive notifications.  You can configure the location on the screen of where the notification will be placed.  

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